/ Real Earnings Index / Care.com

Care.com

Gig Service · Caregiver marketplace, subscription + service fees
D+

High Risk (D+) — Real Earnings Grade

Care.com operates childcare, senior care, and pet care marketplace. Acquired by IAC in 2020. Subject to multiple state AG investigations regarding background-check quality, caregiver-vetting failures, and account-suspension disputes. Class actions ongoing.

48
Composite / 100
/ Subscore Breakdown · 5 Dimensions

Where this grade comes from.

Take Rate Transparency
C-
Worker Protection
D
Payment Reliability
C
Talent Vetting
D+
Real Earnings
D+
/ Public-Record Events

Key events & disclosures.

  • IAC subsidiary since 2020
  • Multiple state AG investigations: background-check quality
  • Wall Street Journal exposé 2019: caregiver vetting failures
  • Class actions: account suspension disputes (ongoing)

/ Best for

Very limited recommendation. Families and caregivers should perform extensive independent vetting in addition to platform checks.

/ Watch out for

Documented background-check failures have produced child-safety incidents. Independent vetting is essential regardless of platform indication.